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Privacy Policy

We are committed to protecting your privacy.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

  1. your name
  2. your address
  3. your phone number
  4. your email address

We do not keep credit/debit card information. Any card details given during phone transactions are destroyed immediately the transaction is processed.

We will never collect sensitive information about you without your explicit consent.

We will endeavour to keep the information we hold about you accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

A ruling by the European Court of Justice (ECJ) has invalidated the existing Safe Harbour Framework, which allowed the transfer of data between the EU and the U.S. As a response to the continuing negotiations between the EU and U.S., we must inform you that data may be held on servers based in the U.S. This information is held securely and is not available to any other parties.

If you have any questions/comments about privacy please do not hesitate to contact us.